FAQ?

Q. How long shipping takes
It usually takes 3 to 5 days to ship to the US and Canada, and 4 to 6 days for other countries. We use Fedex or DHL.
Q. How much is shipping
  • Freight standard: the first 0.5kg is $25 after this, add $7/0.5kg (USA / Canada)
  • Freight standard: the first 0.5kg is $28 after this, add $8 / 0.5kg (UK and other countries)
Q. Return Policy
Our return policy is valid for 3 days. If you have been through the 3 days after purchase, unfortunately, we are unable to provide you with a refund or exchange service. To be eligible for a return, your item must be unused and the conditions are the same as what you received. Is also must be the original packaging. Products that are specially tailored to your needs cannot be returned. We will take pictures of you before shipping to confirm everything you need.
Q. How many pieces hair do I need
For hair wefts, 2pcs for 10-14inch, 3pcs for 16-22inch, 4pcs for 24-40inch. If you want to get very full look, you might need another pack. If you are getting fusion or micro then you will need to consult your stylist.
Q. What type of hair care products should I use
Treat this hair just as if it was your own hair. 1. Use good quality shampoo and conditioning products. 2. Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners. 3. You could use gel or hair spray to keep the curls in pace, but make sure to wash your hair and not leave in these products in for a long time. 4. Olive oil will be a good choice to keep the hair healthy. How long does hair last The hair can last for a very long time depending on how you maintain it. Treat is like your own hair and take very good care of it for it to last longer. If you take good care of the hair, it last for over 3 years. Can I dye The Look Inn hair? Yes. Please have a professional color your hair for you can over process your extensions.
Q. Can I go swimming
You may go in swimming pools and hot tubs. It is best to wash hair right after swimming. Avoid getting hair in salt water as the salt can take all the moisture out of the hair and it will lead to tangling of the hair. Never braid your hair and go in salt water. It is best to wear it down. Add a conditioner in spray after swimming.
Q. Do you have M O Q
We don’t have a minimum order requirement, so if you need to test the sample, you can purchase what
Q. How to make the texture? Is the curvature permanent
We use steam for curvature. And it’s permanent.